In pictures

Haiti struggles after storms kill 170 people

news.bbc.co.uk

Sex killer 'could not be stopped'

A stalker who killed his ex-lover and then had sex with her corpse could not have been stopped, a report finds.

news.bbc.co.uk

England defeats hurt us - Barry

Midfirelder Gareth Barry rubbishes suggestions that England players care more about their club than their country.

news.bbc.co.uk

Keegan resigns as Newcastle boss

Kevin Keegan quits as manager of Newcastle after just eight months in charge.

news.bbc.co.uk

'Millions bullied' in workplaces

One in seven people have been bullied at work, with higher earners more likely to face problems, according to new research.

news.bbc.co.uk

UK food prices show 8.3% increase

UK food prices have risen by 8.3% on average since January, with meat and fish up 23%, according to a study for the BBC.

news.bbc.co.uk

Djokovic sets up Federer showdown

Novak Djokovic beats Andy Roddick in four sets and will now meet defending champion Roger Federer for a place in the US Open final.

news.bbc.co.uk

Government warned over fuel costs

A Labour backbencher warns the government faces public hostility if it doesn't provide help for voters to pay energy bills.

news.bbc.co.uk

Helicopter in driver flood rescue

A rescue helicopter reaches a motorist trapped by rising water, as emergency teams deal with flooding reports.

news.bbc.co.uk

Stop promoting alcohol, DJs told

Radio presenters, including the BBC's Chris Moyles, are encouraging drinking, a study claims.

news.bbc.co.uk

From a height

How to survive a bellyflop into just a foot of water

news.bbc.co.uk

Adults 'rely on parents' finance'

Parents support their grown-up children to the tune of £21,500 in the years after they turn 18, a study suggests.

news.bbc.co.uk

From the archives

The Winter of Discontent, 30 years on

news.bbc.co.uk

McCain vows to fight to change US

John McCain promises "change is coming" as he accepts the Republican party's candidacy for the White House.

news.bbc.co.uk

PM rules out one-off fuel payment

Gordon Brown confirms the government will not be giving consumers a one-off payment to help with rising fuel bills.

news.bbc.co.uk

A gentle heavy metal fan? How music defines personality

Musical taste and style is closely related to personality type, according to new research from a Scottish university.

news.bbc.co.uk

WWII 'remains' in jungle prove to be vines

The suspected remains of a WWII airman discovered in the Papua New Guinea jungle are the moss-covered branches of a tree.

news.bbc.co.uk

Toon Army talks

Anger of fans at Keegan's departure

news.bbc.co.uk

Murray & Huber lose doubles final

Jamie Murray and his American partner Liezel Huber lose the US Open mixed doubles final, fifth seeds Leander Paes and Cara Black winning 7-6 (8-6) 6-4.

news.bbc.co.uk

Hoy angry at political 'cash-ins'

Olympic cycling hero Chris Hoy says he feels politicians have attempted to "cash in" on his success in Beijing.

news.bbc.co.uk

Google is 10

What is the secret behind Google's huge success?

news.bbc.co.uk

What do you want to talk about?

What do you want the world to talk about?

news.bbc.co.uk

Brown 'backs more Holyrood power'

The SNP claims that Gordon Brown is "caving in to pressure" to concede more powers to Holyrood.

news.bbc.co.uk

Black to green

Germany pilots technology to clean up coal power

news.bbc.co.uk

Elderly 'should carry on working'

Older people should carry on working as long as they are physically capable, ex-minister David Blunkett says.

news.bbc.co.uk

 World Catalog > Business > Business Services > Customer Management

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World Catalog > Business > Business Services > Customer Management

Customer Management:

Advantage Interactive Corp.

Offers a range of web and intelligent IVR-based tools to support contact center managers in recruiting, staff retention, real-time customer service quality measurement and site selection.

http://www.advantageinteractive.com/

The Better Client Service

A collaborative effort between businesses to better inform themselves of specific Client behaviors both positive and negative.

http://www.betterclients.com

CRM Assist

Helping CRM customers and professionals understand customer relationship management, front office, sales force automation, and emarketing through mail lists, online forums, and an integrated directory.

http://crm.ittoolbox.com

Graand

Free Classified Ads Portal

www.graand.com

The Cross Country Group

Administers direct marketing, information and customer service programs on behalf of corporate clients throughout North America.

http://www.ccgroup.com

Customer Inc

Consulting, quality assessment, sales management, customer service management, training development, organizational design and development, mystery calls, customer surveys and phone accessibility studies.

http://www.customer-inc.com

Deep-Insight

Web-based, customer and employee satisfaction and relationship management assessment services and software.

http://info.deep-insight.com/

eLoyalty

Offering a range of customer service solutions including call center integration, ERM and eCRM, CTI and help desk , field service and logistics solutions, and customer relationship management.

http://www.eloyaltyco.com/

Fulfillment Plus

Our customer service advocates rely on their training and skills, along with our superior technical systems, to provide personalized service to your customers.

http://www.fulfillmentplus.com/

Harte-Hanks, Inc.

World wide customer relations management firm using technology for value-added information based solutions. (NYSE: HHS)

http://www.harte-hanks.com/

InteractCM

Provider of customer management services including consulting, outsourcing, and seminars.

http://www.interactcm.com/

The Interchange Group UK

Specialises in the delivery of computer based solutions that improve customer relationship management and supply chain management.

http://www2.interchange.co.uk

Joe Turner

Consulting, homeowners manuals, materials, training, national conference, information and search for new home Customer Service, since 1982

http://www.joeturner.com/

Kovair Inc.

Consulting services covering CRM and strategic relationship management.

http://www.kovair.com

Mamut

Provider of CRM and Internet solutions to small businesses worldwide.

http://www.mamut.com/

MindTree Consulting

Business to consumer services.

http://www.mindtree.com/

NowDocs

How to use the printing, binding, copying and tracking service, including same day, next day and courier deliveries for all your time sensitive documents.

http://www.nowdocs.com/

PRC

Outsourced customer management solutions.

http://www.prcnet.com/

Princeton Consulting

Customer management solutions, including Customer relationship management, multi-channel contact centers, data integration and analysis. Features management, company background, values, partners, news and client list.

http://www.princecon.com/

SatisFusion

Outsourced services and software solutions that manage direct relationships between manufacturers and their customers, including CRM, product registration, surveys, warehousing and rebate management.

http://www.satisfusion.com

SociAlchemy

Provides consulting services focused on customer communications through the Internet, and the development of online communities and knowledge networks.

http://www.socialchemy.com/

Softlab

IT consulting and system integration services. Supports large corporations in the banking, insurance, manufacturing and telecommunications industries.

http://www.softlab.com

SRD Group

CRM consultants helping build clear customer centric strategies, guiding companies through corporate and cultural changes, people and process management issues, and measuring return on investment.

http://www.srd-grp.com

Strengthbank

Offers professional keynote and customer service seminars.

http://www.strengthbank.com/index2.html

Tariva, Inc.

Web based customer relationship management software available in both hosted and installed versions.

http://www.tariva.com/

TeleTech

Customer management, business-process and database-marketing solutions. Includes news and resource library.

http://www.teletech.com/

PM rules out one-off fuel payment

Gordon Brown confirms the government will not be giving consumers a one-off payment to help with rising fuel bills.

news.bbc.co.uk

Elderly 'should carry on working'

Older people should carry on working as long as they are physically capable, ex-minister David Blunkett says.

news.bbc.co.uk

'Millions bullied' in workplaces

One in seven people have been bullied at work, with higher earners more likely to face problems, according to new research.

news.bbc.co.uk

Adults 'rely on parents' finance'

Parents support their grown-up children to the tune of £21,500 in the years after they turn 18, a study suggests.

news.bbc.co.uk

UK food prices show 8.3% increase

UK food prices have risen by 8.3% on average since January, with meat and fish up 23%, according to a study for the BBC.

news.bbc.co.uk

Keegan resigns as Newcastle boss

Kevin Keegan quits as manager of Newcastle after just eight months in charge.

news.bbc.co.uk

From a height

How to survive a bellyflop into just a foot of water

news.bbc.co.uk

Toon Army talks

Anger of fans at Keegan's departure

news.bbc.co.uk

Murray & Huber lose doubles final

Jamie Murray and his American partner Liezel Huber lose the US Open mixed doubles final, fifth seeds Leander Paes and Cara Black winning 7-6 (8-6) 6-4.

news.bbc.co.uk

In pictures

Haiti struggles after storms kill 170 people

news.bbc.co.uk

A gentle heavy metal fan? How music defines personality

Musical taste and style is closely related to personality type, according to new research from a Scottish university.

news.bbc.co.uk

From the archives

The Winter of Discontent, 30 years on

news.bbc.co.uk

Government warned over fuel costs

A Labour backbencher warns the government faces public hostility if it doesn't provide help for voters to pay energy bills.

news.bbc.co.uk

Djokovic sets up Federer showdown

Novak Djokovic beats Andy Roddick in four sets and will now meet defending champion Roger Federer for a place in the US Open final.

news.bbc.co.uk

Brown 'backs more Holyrood power'

The SNP claims that Gordon Brown is "caving in to pressure" to concede more powers to Holyrood.

news.bbc.co.uk

England defeats hurt us - Barry

Midfirelder Gareth Barry rubbishes suggestions that England players care more about their club than their country.

news.bbc.co.uk

Sex killer 'could not be stopped'

A stalker who killed his ex-lover and then had sex with her corpse could not have been stopped, a report finds.

news.bbc.co.uk

Black to green

Germany pilots technology to clean up coal power

news.bbc.co.uk

Stop promoting alcohol, DJs told

Radio presenters, including the BBC's Chris Moyles, are encouraging drinking, a study claims.

news.bbc.co.uk

What do you want to talk about?

What do you want the world to talk about?

news.bbc.co.uk

McCain vows to fight to change US

John McCain promises "change is coming" as he accepts the Republican party's candidacy for the White House.

news.bbc.co.uk

Hoy angry at political 'cash-ins'

Olympic cycling hero Chris Hoy says he feels politicians have attempted to "cash in" on his success in Beijing.

news.bbc.co.uk

Google is 10

What is the secret behind Google's huge success?

news.bbc.co.uk

WWII 'remains' in jungle prove to be vines

The suspected remains of a WWII airman discovered in the Papua New Guinea jungle are the moss-covered branches of a tree.

news.bbc.co.uk

Helicopter in driver flood rescue

A rescue helicopter reaches a motorist trapped by rising water, as emergency teams deal with flooding reports.

news.bbc.co.uk