US election quiz

Race to the White House: test your knowledge

news.bbc.co.uk

Up to 1.7m people's data missing

A missing computer drive may contain details of 1.7 million people who had enquired about joining the armed forces.

news.bbc.co.uk

Mike Baker

Are we asking too much of our teachers?

news.bbc.co.uk

In pictures

The latest show in Tate Modern's Turbine Hall

news.bbc.co.uk

Bank shares fall despite bail-out

Shares in Royal Bank of Scotland, Lloyds TSB and HBOS fall sharply despite the UK's government's £37bn bail-out package.

news.bbc.co.uk

Exit route

The euthanasia expert advising over-50s on suicide

news.bbc.co.uk

House sales hit new 30-year low

The slump in the property market is worsening, the latest survey from the Royal Institution of Chartered Surveyors says.

news.bbc.co.uk

Schools hit by rebuilding delays

The scale of the delays affecting England's school rebuilding project is revealed by a parliamentary question.

news.bbc.co.uk

Send your video, pictures and story ideas

Have you got a good story? BBC News wants to hear from you.

news.bbc.co.uk

Dutch 'HIV attack' trial begins

Three men go on trial in the Netherlands accused of deliberately infecting at least 14 other men with HIV.

news.bbc.co.uk

Welsh-only police car sign denied

North Wales Police say they have no plans to remove the word "police" and leave only the Welsh "heddlu" on vehicles.

news.bbc.co.uk

Speaker 'to probe' Blair F1 claim

The Commons speaker promises to look at claims Tony Blair misled MPs over exempting Formula One from a tobacco advertising ban.

news.bbc.co.uk

Parliament hit by green protest

Police close the main public entrance to Parliament after environmental protesters try to force their way in.

news.bbc.co.uk

Anteaters get antsy over Thailand violence

Zookeepers in Bangkok move two anteaters out of the city, fearing stress caused by noisy recent clashes could make the sensitive animals ill.

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IFA sacks chief executive Wells

Irish Football Association chief executive Howard Wells has been sacked.

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Mbeki seeks to save Zimbabwe deal

Ex-South African President Thabo Mbeki arrives in Harare to try and salvage the power-sharing deal he brokered last month.

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Newcastle sale 'progressing well'

The sale of Newcastle is progressing "extremely well", according to the man responsible for brokering the deal.

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Motorists stopped over pub murder

Strathclyde Police release details of the vehicle they believe was used in a double shooting outside a Glasgow pub.

news.bbc.co.uk

Whale deal falls at last minute

Hope for consensus between environmentalists and whalers in Barcelona is derailed by a last-minute Australian intervention.

news.bbc.co.uk

Rhys trial told of suspect threat

The teenager accused of murdering Rhys Jones told a girl the alleged target was going to "get it", a court hears.

news.bbc.co.uk

Pedal power

It's not organised, there's no set route - so is it a demo?

news.bbc.co.uk

Terry & Cole out of Belarus match

Injured duo John Terry and Ashley Cole will miss England's World Cup qualifier against Belarus, and keeper Robert Green is also out.

news.bbc.co.uk

Ministers shelve 42-day detention

Home Secretary Jacqui Smith says plans to extend terror detention to 42 days will be dropped from current bill.

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Wildcats forward Watene dies

Wakefield prop forward Adam Watene, 31, dies after taking part in a training session.

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A teenager dies

But what can anyone say to a grieving parent?

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 World Catalog > Business > Business Services > Customer Management > Customer Support

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World Catalog > Business > Business Services > Customer Management > Customer Support

Customer Support:

ContactLife

Provides businesses with a fresh new perspective on customer contact strategies

http://www.contactlife.com

Graand

Free Classified Ads Portal

www.graand.com

CRMA

A member-driven organization focused upon helping businesses to optimally leverage their investment in CRM solutions and technologies.

http://crmassociation.org

Customer Focus Consulting

Customer service consultant specializing in customer satisfaction, strengthened customer retention and loyalty, as well as increased employee commitment.

http://www.customerfocusconsult.com

Customers in Focus

Measurement of customer satisfaction and customer loyalty with the objective of improving customer retention and establishing sound customer relationships.

http://www.custinfoc.co.uk

Emerging Market Technologies, Inc.

TeleMagic software, a completely customizable customer relationship management solution.

http://www.emti.com/

FrontZone Corporation

Helpdesk solution that integrates with GoldMine. Enables you to track and manage your customer support issues.

http://www.frontzone.com/

GEM

Online customer support services and outsourced email handling - Gem - an ebusiness interaction center.

http://www.the-gem.com/

Inq.com

Bringing traditional supportive human contact to the new economy of eBusiness. Enabling your ecommerce website with a live sales and support staff, eCRM with a human touch. Add an experienced eSales customer service center to your site today.

http://www.inq.com

Interact.com

Interact.com works with synchronization to connect you to your contact management software programs and devices including ACT! 2000, Outlook and others.

http://www.interact.com

International Field Works

A consulting firm dedicated to help companies maximize customer loyalty as a focus of business development.

http://fieldworks.net/

Island Data

Customer support, customer service, Email management, response management, inquiry handling, automated call center, customer relationship management.

http://www.islanddata.com/

The ITIL Open Guide

A public wiki site dedicated to the ITIL approach to IT and customer support and management.

http://www.itlibrary.org

KR Consulting

Management consulting firm for help desks and customer support centers.

http://www.krconsulting.com

Maconomy

Maconomy, a publicly-traded company, is the only provider of fully integrated eBusiness enterprise software that optimizes the service industries.

http://www.maconomy.com

PeopleLink eCommunity

Create a virtual online community to improve customer relationship management (CRM) and achieve customer loyalty and retention for a B2B e-business.

http://www.peoplelink.com/

Pivotal Corporation

XML-based demand chain networks that deliver personalized customer experiences; unify Internet commerce, CRM, eSelling, and wireless technologies; guide intelligent commerce; and integrate the demand chain with the supply chain.

http://www.pivotal.com

Platinum Rule

Learn more about how charismatic you are and how charisma affects you personal and professional success.

https://platinumrule.com/

SafeHarbor Technology Corp.

Provides customer support solutions leveraging multiple channels, including e-mail, telephone, chat and the web.

http://www.safeharbor.com/

SearchCRM.com

Offers independent news and learning resources for CRM and call center professionals. Includes targeted search, learning tools and daily news.

http://searchcrm.techtarget.com/

The Service Support Forums

Online forums and message board dedicated to service management and customer support.

http://www.managementforums.com

Sitel Corporation

Delivering telephony based customer relationship management solutions and project management.

http://www.sitel.com/

SSI Partners

Offers help in maximizing the revenue and cost savings via remote service offerings.

http://www.ssipartners.com

Stream International, Inc.

Provides outsourced customer support services including online technical support, help desk support, and customer relationship management solutions.

http://www.stream.com/

TelePlaza

Inbound telemarketing service bureaus that provide customer service, order taking, and outsourcing for business.

http://www.teleplaza.com/Telemarketing/Inbound/inbound.html

UltraFeedback

Research consulting firm that aligns organizations with their customers.

http://www.ultrafeedback.com/

Unicom Telecommunications

Specializing in order fufillment for each and every business type.

http://www.unicomcorp.com/

Rhys trial told of suspect threat

The teenager accused of murdering Rhys Jones told a girl the alleged target was going to "get it", a court hears.

news.bbc.co.uk

Wildcats forward Watene dies

Wakefield prop forward Adam Watene, 31, dies after taking part in a training session.

news.bbc.co.uk

In pictures

The latest show in Tate Modern's Turbine Hall

news.bbc.co.uk

House sales hit new 30-year low

The slump in the property market is worsening, the latest survey from the Royal Institution of Chartered Surveyors says.

news.bbc.co.uk

Anteaters get antsy over Thailand violence

Zookeepers in Bangkok move two anteaters out of the city, fearing stress caused by noisy recent clashes could make the sensitive animals ill.

news.bbc.co.uk

Motorists stopped over pub murder

Strathclyde Police release details of the vehicle they believe was used in a double shooting outside a Glasgow pub.

news.bbc.co.uk

Ministers shelve 42-day detention

Home Secretary Jacqui Smith says plans to extend terror detention to 42 days will be dropped from current bill.

news.bbc.co.uk

Speaker 'to probe' Blair F1 claim

The Commons speaker promises to look at claims Tony Blair misled MPs over exempting Formula One from a tobacco advertising ban.

news.bbc.co.uk

US election quiz

Race to the White House: test your knowledge

news.bbc.co.uk

Mike Baker

Are we asking too much of our teachers?

news.bbc.co.uk

Mbeki seeks to save Zimbabwe deal

Ex-South African President Thabo Mbeki arrives in Harare to try and salvage the power-sharing deal he brokered last month.

news.bbc.co.uk

Newcastle sale 'progressing well'

The sale of Newcastle is progressing "extremely well", according to the man responsible for brokering the deal.

news.bbc.co.uk

Parliament hit by green protest

Police close the main public entrance to Parliament after environmental protesters try to force their way in.

news.bbc.co.uk

Pedal power

It's not organised, there's no set route - so is it a demo?

news.bbc.co.uk

Up to 1.7m people's data missing

A missing computer drive may contain details of 1.7 million people who had enquired about joining the armed forces.

news.bbc.co.uk

A teenager dies

But what can anyone say to a grieving parent?

news.bbc.co.uk

Welsh-only police car sign denied

North Wales Police say they have no plans to remove the word "police" and leave only the Welsh "heddlu" on vehicles.

news.bbc.co.uk

Exit route

The euthanasia expert advising over-50s on suicide

news.bbc.co.uk

Send your video, pictures and story ideas

Have you got a good story? BBC News wants to hear from you.

news.bbc.co.uk

Whale deal falls at last minute

Hope for consensus between environmentalists and whalers in Barcelona is derailed by a last-minute Australian intervention.

news.bbc.co.uk

Dutch 'HIV attack' trial begins

Three men go on trial in the Netherlands accused of deliberately infecting at least 14 other men with HIV.

news.bbc.co.uk

Bank shares fall despite bail-out

Shares in Royal Bank of Scotland, Lloyds TSB and HBOS fall sharply despite the UK's government's £37bn bail-out package.

news.bbc.co.uk

Terry & Cole out of Belarus match

Injured duo John Terry and Ashley Cole will miss England's World Cup qualifier against Belarus, and keeper Robert Green is also out.

news.bbc.co.uk

IFA sacks chief executive Wells

Irish Football Association chief executive Howard Wells has been sacked.

news.bbc.co.uk

Schools hit by rebuilding delays

The scale of the delays affecting England's school rebuilding project is revealed by a parliamentary question.

news.bbc.co.uk